KI.GWB.5915 – Database Disk Space Not Being Properly Calculated

The following content describes a known issue in Guardian. This issue is now working as expected.

Created Found in Release Fixed in Release Last Updated Reference ID Status
20th April 2024 V3.41.2 V3.46.0 6th June 2024 KI.GWB.5915

Working as Expected

 

Problem

Database disk space is not calculated properly, which prevents Guardian from issuing warnings when you are running low on disk space. This can lead to outages in Guardian, including the failure of scheduled jobs and other functionality.

Cause

When Guardian backups were disabled, the scripts that collect disk usage were also disabled. This hindered Guardian's overall ability to calculate disk space.

Solution

This issue was resolved in V3.41.2 of Guardian. Now, disabling backups no longer affects Guardian's ability to monitor disk space and disk space is calculated as normal. Upgrade to V3.41.2 of Guardian (or later) to resolve this issue.

Workaround

There is no workaround available for this issue. To address the issue, you must upgrade to a newer version of Guardian.